Brine Shrimp Direct

I have bought from Brineshrimpdirect.com for years and years now. I order brine shrimp eggs there, decaps. And Lot of other stuff. I've always ordered online though. Placed an order this weekend and there was shopping cart glitch. Victoria there gave me a call about it. Next thing I know we have chatted about alot of things and she answered a few questions I had on brine shrimp storage and handling. Have to say it was a real nice conversation . She treated me as if i really mattered. Thats rare. Its always been my goal when I deal with customers and I just found it very refreshing to see it in a large vendor like brineshrimpdirect.com

So just giving a nodd of appreciation here. Thats customer service at its finest.

Al

Jehmco is the same way.

Al I had way back some issues with the decap and she replaced two shipments and then refunded me. I was a real good experience and made me forget the problems and she made good an all. I still buy from them and recommend anytime I can.

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Originally Posted by brewmaster15

I have bought from Brineshrimpdirect.com for years and years now. I order brine shrimp eggs there, decaps. And Lot of other stuff. I've always ordered online though. Placed an order this weekend and there was shopping cart glitch. Victoria there gave me a call about it. Next thing I know we have chatted about alot of things and she answered a few questions I had on brine shrimp storage and handling. Have to say it was a real nice conversation . She treated me as if i really mattered. Thats rare. Its always been my goal when I deal with customers and I just found it very refreshing to see it in a large vendor like brineshrimpdirect.com

So just giving a nodd of appreciation here. Thats customer service at its finest.

Al

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Originally Posted by LizStreithorst

Jehmco is the same way.

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I agree 100%!

That's excellent! :)
I had an issue hatching brine shrimp eggs (from Aquarium Coop) about a year or more ago, I made a post on their forum asking what I was doing wrong and Cory (the owner) replied and said basically that it could be a bad batch of eggs and that they'd replace them, but that it was probably because I wasn't cleaning out the hatcher well enough. And he was right. Flawless hatches since.
It's great to have companies that care. It makes the occasional "hiccup" so much more bearable.

Jehmco and Hans were also great in every dealing I have had with them.

I have been buying from them for years also. I get my brine shrimp eggs, flakes, my spirulina powder algae paste, for raising brine shrimps to adult size in summer time. Most of the time have been on line, although a few years back I purchased their book on Plankton Culture Manual and their were very helpful.

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Originally Posted by Pardal

I have been buying from them for years also. I get my brine shrimp eggs, flakes, my spirulina powder algae paste, for raising brine shrimps to adult size in summer time. Most of the time have been on line, although a few years back I purchased their book on Plankton Culture Manual and their were very helpful.

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Julian, I would love a thread on your experiences raising brine shrimp to adult. I have tried it here with lack luster results. If you ever have the time would love to hear about what you do.

Al