Hello Casey,
We apologize for you unfortunate experience. We tried to keep communicating with you and you replied that you will send us the video but you never sent to us. We cannot solve issues we do not see. As for the blue that was higher price than a regular blue diamond it was a Neon Sapphire there's a huge difference in their texture. We sell our fish the price we have posted here in Simply and never go higher most of the local buyers want to save money does not want to pay taxes and always low ball our prices. I remember you did not want to pay for the price of the fish we sold the fish lesser than the price stated in Simply to you and did not charge you tax. We tried to help you save a little more money by not charging you tax by accepting cash. We have to charge taxes for local sales it's for every business in California. Give us a chance to fix this problem by communicating with us. Thank you for addressing the problem we will do our best to fix any problems addressed by our customers.
Respectfully,
-Darwin