They're based in Green Bay, so only 5 hours out of the Twin Cities. The woman who runs the show (and star in the YouTube videos) spoke at our club very recently. She brought over a bunch of fish to donate to the club and I was able to snag a wild caught L-333 pleco. She seems very sincere and helpful. In addition to fish, they're setting up expedition trips up the Amazon.
A good friend of mine pre-ordered a number of South American cichlids from her. In a batch of twelve, there were two he thought were poor quality. When they spoke on the phone, she offered to replace them and covered the freight. He was overwhelmed with the offer since he never even suggested having them replaced. At the end, she replaced the fish and he covered the freight charges. They did airport-to-airport, which is the cheapest and quickest, and he was very happy with the results.
My fishroom is full now. If I ever want to get into wild discus, I'd invest in the drive time to hand pick them.
Hope that helps, Willie