Hi Nicole,
My initial guess is you are not changing enough water. Raising discus in a community tank is not the best for the discus. Are there plants in the tank? Also look closely as the discus and see if they have pits around the head. Note there are normal pits on mouth area. Can you post pictures? My initial thoughts are lack of minerals in the water can cause hole in the head. Also what does the poop look like? Normal is nice and dark. White poop is an issue.
Pat