Bummer....I just ordered my filter and was able to print out invoice right before I ordered which clearly spells out what I ordered. However, I was later told that it was out of stock but they kindly sent me an email letting me know when it would be in stock and asked if i wanted to keep the order open or close it. Since it will only be a week delay, i told them to keep it open. I havent had to return anything yet so hopefully this wont turn ugly. I have ordered things in the past from them and got everything I ordered with no problems. This is what I printed out so there is no confusion later.
Big Als Online...
Order Receipt
Thank you for your order! Please print this page for your records.
Order #: 4331864
Order Date: 2007-08-26
Order Summary
Shopping Cart Items Price Qty
Aquarium Pharmaceuticals RENA Filstar XP 3 Canister Filter
Store Item #1380030
SKU 17652 $ 89.99 USD 1
Subtotal: $ 89.99 USD
Shipping: $ 10.95 USD
Total: $ 100.94 USD