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Thread: Angelplus

  1. #1
    Registered Member smiley's Avatar
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    Unhappy Angelplus

    I tried to order some dewormer/antibiotic flakes etc from angelsplus and after the paypal invoice was sent to me, I made the payment through my paypal verified address but my money was refunded immediately from angelplus saying that my address is not a verified one. I have checked with Paypal and it is confirmed that shipping addresses outside the US currently cannot be verified

    I tried to convince Steve to send me the items as i am regular buyer from Kensfish.com (more than $1000 in less than 3 months) and all the shipping was through USPS and also from plymouthdiscus.com (nearly $500) wherein all the transanctions was done through paypal. But he says the buyer can contest the transanction anytime since the shipping address is not a verified one and thus he cannot take the risk. Guess its all about trust

    Disappointing but he is the seller and he has his own rules

    Anyone aware of any other supplier who can supply something similar (medicated flakes)?
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  2. #2
    Registered Member dpt8's Avatar
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    Default Re: Angelplus

    Kens' doesn't have medicated flakes ?? I bet he can get them..

  3. #3
    Registered Member Eddie's Avatar
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    Default Re: Angelplus

    Have you tried aquabid?

    http://www.aquabid.com/cgi-bin/aucti...ood&1259933414


    Smiley, if you want, I can order some de-worming flake from Angel Plus and send it to you.

    Eddie
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    "If you ask for an opinion...don't get pissed when I give you mine."

  4. #4

    Default Re: Angelplus

    I'd be glad to help ya out to Smiley. So you have at least two offers of having your own "freight forwarder".....LOL

    Just PM me if you need me.

  5. #5
    Registered Member smiley's Avatar
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    Default Re: Angelplus

    Eddie but arent you japan? How do you get them down there?
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  6. #6
    Registered Member smiley's Avatar
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    Default Re: Angelplus

    Thanks a lot David & Eddie..Means a lot to me

    Will let you know after response from aquabid
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  7. #7
    Registered Member Eddie's Avatar
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    Default Re: Angelplus

    Quote Originally Posted by smiley View Post
    Eddie but arent you japan? How do you get them down there?
    I get them shipped to my military APO box. Its a US address and the military gets it to me here. Even have a US post office on the base.

    Eddie
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  8. #8
    Registered Member hedut's Avatar
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    Default Re: Angelplus

    Quote Originally Posted by Eddie View Post
    I get them shipped to my military APO box. Its a US address and the military gets it to me here. Even have a US post office on the base.

    Eddie
    That's cool, so you got whole deal Eddie
    Henry
    Back to Discus grin:

  9. #9
    Registered Member Chad Adams's Avatar
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    Default Re: Angelplus

    Smiley,
    My brother visits Steve very frequently.
    He lives 5 mins from him.
    If you would like, I could have him
    pick some up & send to you. Let me know.
    Chad

  10. #10
    Registered Member smiley's Avatar
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    Default Re: Angelplus

    SD family is indeed a great one..thanks mate..Chad I shall catch up with you on PM/email. If someone is picking it up it could be a bit cheaper for me else the postal charges are going to be higher..Postage to user and then postage to me...

    Thanks everyone
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  11. #11

    Default Re: Angelplus

    A customer directed me to this thread, thinking I might want to reply.

    I typically do not ship to international locations, because fraud is rampant in many other countries. Even in a case like this, where the customer appears to be one I can trust, that is only a small part of my concern. In many places, even the postal service employees cannot be trusted. Packages are frequently stolen. I found that even with as much care and caution as possible, the transaction can go very wrong. What happens if the package is lost or stolen (very common)? Insurance is difficult to collect and takes around 6 months. Shipping is never refunded. It's a losing situation for me because no one wants to pay to reship (costs more than the product usually), and they don't want to wait 6 months for the refund to come through. This usually results in an unhappy customer (who wouldn't be). The internet makes the world a small place and one unhappy customer tells many. Even if there is nothing I could have done any better, many will think poorly of my business.

    I've learned the hard way that international orders are a losing proposition in the long haul. It's not a reflection on any individual customer. It's the system that is broken. However, I've learned that I can trust shipments to some locations. Maybe Dubai is one of them.

    There is no sense in having anyone else here ship it to you. My shipping procedures are likely to be better than someone who doesn't do this daily, so I'll agree to do this one. Smiley, contact me again with the order and I'll send it out for you.

  12. #12
    Registered Member Chad Adams's Avatar
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    Default Re: Angelplus

    I knew Steve from several years ago. As I said my brother deals with him on a regular basis. He has always seemed a standup guy to myself.
    I was not surprised to see him step in & step up.
    Smiley, In my carelessness I did not pay attention to where you lived at. Sometimes I open my mouth long enough to change feet. I can totally understand a business owners apprehension with that aspect of their business.
    Thanks Steve!
    Chad

  13. #13
    Registered Member smiley's Avatar
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    Default Re: Angelplus

    Wow thats great news...Steve you can trust on me...I'd rather forget about the order rather than quarelling over a refund or lost items..And dont worry about the postal system here...I just got my RO unit w/ free TDS meter(nearly 18lbs) today which i ordered through Abundant Flow Water Systems Inc (I found it through ebay and ordered through paypal)..Got it in less than 10-12 days..Items as far as i know is safe in Dubai(maybe coz corruption is at the minimum )...Anyways will email you the order right away

    Thanks a lot Chad for helping me through this..I owe you 1

    Btw I never blamed Steve for anything...As i had mentioned in my first post " He is the seller and he has his own rules"... I would have mine too if i found the transanction risky...But thanks all once again
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  14. #14

    Default Re: Angelplus

    Great to see you on Simply Steve....so.... when are you going to join the other great Sponsors on Simply. It would be great knowing how much we all love your products!



    Quote Originally Posted by Steve Rybicki View Post
    A customer directed me to this thread, thinking I might want to reply.

    I typically do not ship to international locations, because fraud is rampant in many other countries. Even in a case like this, where the customer appears to be one I can trust, that is only a small part of my concern. In many places, even the postal service employees cannot be trusted. Packages are frequently stolen. I found that even with as much care and caution as possible, the transaction can go very wrong. What happens if the package is lost or stolen (very common)? Insurance is difficult to collect and takes around 6 months. Shipping is never refunded. It's a losing situation for me because no one wants to pay to reship (costs more than the product usually), and they don't want to wait 6 months for the refund to come through. This usually results in an unhappy customer (who wouldn't be). The internet makes the world a small place and one unhappy customer tells many. Even if there is nothing I could have done any better, many will think poorly of my business.

    I've learned the hard way that international orders are a losing proposition in the long haul. It's not a reflection on any individual customer. It's the system that is broken. However, I've learned that I can trust shipments to some locations. Maybe Dubai is one of them.

    There is no sense in having anyone else here ship it to you. My shipping procedures are likely to be better than someone who doesn't do this daily, so I'll agree to do this one. Smiley, contact me again with the order and I'll send it out for you.

  15. #15
    Registered Member Eddie's Avatar
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    Default Re: Angelplus

    Quote Originally Posted by David Rose View Post
    Great to see you on Simply Steve....so.... when are you going to join the other great Sponsors on Simply. It would be great knowing how much we all love your products!
    Ditto!
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    "If you ask for an opinion...don't get pissed when I give you mine."

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