Originally Posted by
Jhhnn
I use jagers exclusively, mounted at an angle so that they stay below the water line during normal water changes. Never an issue. They were the best I could find 20 years ago, so so that's what I bought when I came back to fishkeeping a year ago. They're only turned off for serious cleaning. I use AmericanDJ switched power strips from Amazon.com so I don't have to fuss with plugs... There are other brands and styles out there, too...
I think maybe there was some sort of failure to communicate between you and the marineland guy. If, as you say, the heaters were below the water line during the water changes, there shouldn't have been any problems, and he should know that.
Nice price on Jagers from Kensfish. I tried him because he's a sponsor, and keep going back because he's given me good service.
Bob Garside of Upper Canada Discus has offered that Sera heaters are also good, and I believe him. The only US vendor I know of is Aquacave...