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gersteven
01-31-2013, 09:11 PM
I had an emergency late this afternoon and needed a heater and controller delivered ASAP. I've ordered a few Finnex controllers and heaters from Ken's Fish online in the past, so I tried calling hoping to expedite an order. It was 5:10 and Ken's website states that they are available from 9AM to 5PM so, having nothing to lose, I tried calling anyway. Ken answered the phone, processed my order immediately and got it on the UPS truck this afternoon. It should be delivered tomorrow.

Many of us shop looking for the best possible price. To find a vendor that not only provides quality merchandise at competitive prices, but also provides five star customer service is truly refreshing.

a volar
01-31-2013, 09:55 PM
Yes, he is really good.

Jeff O
01-31-2013, 10:20 PM
Yes, he is really good.

+1 I order all my supplies from Ken.
-Jeff

derekhayes1
01-31-2013, 10:23 PM
+1 Just placed another order with Ken 20 min ago. i am also in need of a new heater. going to give Finnex a try this time.

Poco
01-31-2013, 10:33 PM
There are two lessons to be learned from this

1. Kensfish.com is awesome
2. Always have spare heaters you never know when you need them :D

Discus-n00b
01-31-2013, 10:43 PM
He's always my first choice, and the first place I always look. Best prices ANYWHERE, and super fast shipping. I'm getting an order ready as we speak.

derekhayes1
01-31-2013, 10:43 PM
Agreed Poco. Im using the backup now so its time to get some new toys.

Innivus
02-02-2013, 03:43 PM
two thoughts:

1- Ken is the best
2- Finnex heaters are, umm, not the best (http://forum.simplydiscus.com/showthread.php?92179-HPS-series-FINNEX-glass-digital-heaters-JUNK!!!!!&highlight=finnex+heaters).