Moanalua
08-03-2008, 06:50 PM
I recently won an auction from Discus Hans. $401 for 30 2-inch Stendker discus. Sweet!
First I have to compliment Hans again on his generosity. Rather than just 10% of the winning bid going to this forum, Hans had us donate the full amount to Simply. Too cool. He also gave the winners the option to donate whatever they wanted rather than the full amount of our bids!! Could have been an outrageous bargain but I think we all let our consciences be our guides and sent all our money to Simply - still a great deal. He even covered shipping for our orders, refusing my offer to subusidize the extra cost of shipping to Hawaii. The auction alone gave me a positive feeling about doing business with him.
Throughout the process Hans was helpful and supportive even before I bid, finding out I needed an import permit and linking me with the site to get it and checking with FedEX to make sure the transit time was reasonable for the fish. He also honored my request for specific strains, tailoring the list to just what I wanted. Through numerous e-mails he kept in touch even as he prepped for the ACA in Atlanta.
I finally had him ship my fish this week. Traveling from Baltimore, MD to Honolulu, HI all 30 arrived safe and sound. Nicely packed with plenty of room in the bags and some zeolite in mesh in each bag to help with ammonia for their 24-hour plus transit time.
The fish are lovely, lively and doing great. I see growth already and they are eager and unafraid eaters. No hiding or scattering after the first few hours. They are obviously used to people and well cared for. It's pretty amazing that they are so people friendly when you consider the size of Hans' operation. Kudos to him for that too.
Generous, thorough, good communication, excellent packing, beautiful healthy fish - Hans has it all covered..
Aloha,
Alan:D
First I have to compliment Hans again on his generosity. Rather than just 10% of the winning bid going to this forum, Hans had us donate the full amount to Simply. Too cool. He also gave the winners the option to donate whatever they wanted rather than the full amount of our bids!! Could have been an outrageous bargain but I think we all let our consciences be our guides and sent all our money to Simply - still a great deal. He even covered shipping for our orders, refusing my offer to subusidize the extra cost of shipping to Hawaii. The auction alone gave me a positive feeling about doing business with him.
Throughout the process Hans was helpful and supportive even before I bid, finding out I needed an import permit and linking me with the site to get it and checking with FedEX to make sure the transit time was reasonable for the fish. He also honored my request for specific strains, tailoring the list to just what I wanted. Through numerous e-mails he kept in touch even as he prepped for the ACA in Atlanta.
I finally had him ship my fish this week. Traveling from Baltimore, MD to Honolulu, HI all 30 arrived safe and sound. Nicely packed with plenty of room in the bags and some zeolite in mesh in each bag to help with ammonia for their 24-hour plus transit time.
The fish are lovely, lively and doing great. I see growth already and they are eager and unafraid eaters. No hiding or scattering after the first few hours. They are obviously used to people and well cared for. It's pretty amazing that they are so people friendly when you consider the size of Hans' operation. Kudos to him for that too.
Generous, thorough, good communication, excellent packing, beautiful healthy fish - Hans has it all covered..
Aloha,
Alan:D